

Summer is here. The first OOO replies are hitting your inbox. It’s a great time to reflect on something that affects everyone this time of year: vacation. That time of year when we wash off the work stress and get ready to relax (definitely do that). But… vacations also influence how marketers shape their communication strategy.
As a cross-media communication agency, we know that timing, relevance, and reach are crucial. That’s why in this blog, we’re sharing interesting vacation statistics, an analysis of their impact on various sectors, and a look at how you can optimize your communication strategy with data-driven insights, even during the summer. First, the numbers…
These figures make two things clear: the travel bug still has a firm grip on us, and consumers aren't afraid to spend (a lot of) money during their well-deserved vacation. This opens up interesting perspectives for companies and marketers—but it also brings quite a few challenges.

Employees are satisfied, but what about the customer? During holiday periods, there is often less staff on the work floor. For many companies, this means they need to adjust their communication and service processes to maintain customer satisfaction. Good preparation and the smart use of automation – such as automated email flows, chatbots, or scheduled content – help to maintain professional and consistent communication, even with a smaller team.
Consumers are becoming more mobile. While internet traffic decreases by an average of 15% in the summer, mobile usage actually increases by 10%. This means that content and advertisements must be optimized for mobile, with short, punchy messages that persuade quickly.
Retail & e-commerce lead the way. Leading up to holidays, we often see a spike in impulse purchases, especially in categories like travel, outdoor gear, and personal care. After the holidays, consumers typically focus on products and services that help them get back into their daily routine – from school supplies to meal prepping and work tools.
Media and content consumption take on a summer vibe. Holidays are peak periods for light, entertaining content, such as podcasts and video. So, ensure your content strategy aligns with these trends for maximum impact.
At D’M&S, we believe that data-driven decisions make the difference, even during the summer. By truly understanding your target audience—knowing when they are active, which channels they use, and what motivates them—you can fine-tune your communication strategy to keep your brand and business in the spotlight. Even now, during a period of fluctuating availability.
For example, do you want to know:
We collect, analyze, and translate that data for you.
